Customer Service

Do you have questions regarding orders, payment or shipping terms? Please do not hesitate to contact us! Our customer support is placed globally and available at any time for you.

Customer Service Center Europe: (Mo-Fr: 09:00 - 18:00 CET):
English Hotline: +49 721 96458 8092
Dutch Hotline: +49 721 96458 8095
French Hotline: +33 826 100127
German Hotline: +49 721 96458 8091
Italian Hotline: +49 721 96458 8094
Portuguese Hotline: +49 721 96458 8094
Russian Hotline: +7 495 7399841
Spanish Hotline: +34 902 044309 

Customer Service Center APAC: (Mo-Fr: 10:00 - 12:00 / 13:00 - 17:30 JST)
Japanese Hotline: +81-50-6860-4947
Chinese Hotline: +81-50-6860-4948

Customer Service Center Americas: (Mo-Fr: 08:00 EST - 18:00 PST)
English Hotline: 1-877-873-1459 or from outside the USA: 1-415-449-5700

Do you have questions on an order or a credit card charge?
Please check our FAQ section for answers to frequently asket questions or contact us via eMail: customerservice@asknet.com

BBB accredited business