asknet Cockpit - Operation Control Module (OCM)

 

asknet Cockpit OCM is the central unit to manage your online shop. OCM is

  • an online tool, a web application
  • available 24/7
  • that shows in almost real-time your shop transactions

OCM enables you to

  • manage your product data
  • control single orders and customer details
  • setup marketing activities and create coupons
  • view your transactions

OCM includes all online shop relevant information

  • Home section - with general information like profile settings and password changes  
  • Shop Content - all about products, articles, download files and license keys
  • Marketing - for configuration of promotions, coupon codes and cross sell offers
  • Customer Support -  each and every detail about customers and orders
  • Reports – provides KPI reports, alerts, all transaction details and sales, payment, product and marketing reports
  • Optional: integration of webanalytics

A wide range of functionality in one central system

  • The OCM accounts can have different user right (e.g. access to Customer Support only for Customer Support agents; no right to export data)
  • Online transactions and customer data are immediately available in OCM
  • Multiple interfaces to third party systems can be established
  • Immediate export or publish on a stage system first


Define your shop content in OCM

  • Setup gross or net price, regional pricing, block pricing, discounts rules
  • Handle download files, license keys, pictures, product texts in various formats
  • Subscription service setup and reseller management

Contact

For more information please contact our experts marketing@asknet.com