The asknet online store comes with its own Shop Cockpit (ASC), a powerful web-based administration interface for daily shop operations and reporting. ASC provides all functions to manage your eCommerce activities at a fingertip in a single login application to control store content, manage promotions and campaigns, customer support, and a comprehensive reporting section with KPI dashboard, on-the-fly reports, scheduled reports, alerts, web analytics, and export functions.

• General functions for global search, to manage your user settings and access rights, and to review your login history; 

• Product catalog management which allows you to edit your product details, price and language settings, set up subscription billing events as well as to manage your license keys and download files;

• Marketing campaign management to easily set up your promotions and cross-selling campaigns, manage promo codes and coupons, generate URLS for campaign landing pages, and define parameters for tracking purposes;

• Partner management which allows you to set up and manage your partner (distributor/reseller) accounts, define individual discount levels, and track your partner affiliates and campaigns;

• Customer service support which allows you to cancel orders, initiate refunds, view order history, modify accounts, etc.;

• Comprehensive reporting functions to access your sales data, transaction history and product details within seconds, and key performance indicators which give you a quick overview of your eCommerce performance;

• Live monitor which provides nearly real-time view of your shop during the last 24 hours;

• Open interfaces for comprehensive data import/export in various formats (CSV, text, XML) and integration of your back end systems e.g. for direct upload of license keys, for upload of product matrices, for automatic product pricing update, etc.